Executive Master in Strategic Finance and Business Leadership

Arabic Speaking Course    

Course ID:   260112 0105 500ESH

Course Dates :          12/01/2026             Course Duration :   5   Studying Day/s   Course Location: London,   United Kingdom

Language:  Bilingual

Course Category:  Language Skills for Professionals

Course Subcategories:

Business Communication Presentation Skills Professional Writing Public Speaking Speaking & Fluency

Course Certified By:  ESHub CPD & LondonUni - Executive Management Training

* Professional Training and CPD Programs

Certification Will Be Issued:  From London, United Kingdom


Course Fees: 

VAT varies by course location and participant nationality.

Date has passed please contact us Sales@e-s-hub.com

Introduction

This five-day course concentrates on practical spoken Arabic for work and daily life. Lessons combine pronunciation drills, listening practice, and guided role-play. You will learn phrases and routines you can use immediately in meetings, calls, and everyday exchanges. The course keeps focus on usable language rather than abstract grammar.

Objectives

1. Produce common Arabic sounds and word patterns clearly enough to be understood by native speakers.
2. Lead a 3–5 minute prepared spoken presentation on a familiar workplace topic using appropriate vocabulary and linking phrases.
3. Conduct routine professional interactions: greetings, introductions, scheduling, phone calls, confirmations, and brief negotiations.
4. Understand and respond to questions, requests for clarification, and short instructions in meetings and client conversations.
5. Apply role-specific vocabulary and switch between a formal register and common conversational phrases suitable to the situation.

Who Should Attend

Customer service representatives who support Arabic-speaking customers.
Sales or account managers responsible for clients in Arabic-speaking markets.
Healthcare staff (nurses, medical receptionists, allied clinicians) who interact with Arabic-speaking patients.
Field service technicians and engineers working on-site with Arabic-speaking teams or clients.
HR professionals and recruiters who interview or onboard Arabic-speaking candidates.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Post-assessment
If Applicable:
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Course Agenda

Daily Schedule (Monday to Friday)
- 09:00 AM – 10:30 AM Technical Session 1
- 10:30 AM – 12:00 PM Technical Session 2
- 12:00 PM – 01:00 PM Technical Session 3
- 01:00 PM – 02:00 PM Lunch Break (If Applicable)
- Participants are expected to engage in guided self-study, reading, or personal reflection on the day’s content. This contributes toward the CPD accreditation and deepens conceptual understanding.
- 02:00 PM – 04:00 PM Self-Study & Reflection

Please Note:
- All training sessions are conducted from Monday to Friday, following the standard working week observed in the United Kingdom and European Union. Saturday and Sunday are official weekends and are not counted as part of the course duration.
- Coffee and refreshments are available on a floating basis throughout the morning. Participants may help themselves at their convenience to ensure an uninterrupted learning experience Provided if applicable and subject to course delivery arrangements.
- Lunch Provided if applicable and subject to course delivery arrangements.

Week 1

Day 1: Foundations of Spoken Arabic & Professional Greetings

Mastering essential pronunciation and phonetics
A. Practicing distinct Arabic sounds not found in English
B. Learning correct stress and intonation patterns
C. Using the Arabic alphabet for basic name recognition
Professional greetings and introductions
A. Formal vs. informal greetings for different business contexts
B. Introducing oneself, one's role, and one's company
C. Exchanging contact information and pleasantries
Basic conversational connectors
A. Using common linking phrases to maintain conversation flow
B. Expressing agreement, disagreement, and polite clarification
C. Practicing active listening responses in Arabic
Day 2: Workplace Interactions & Scheduling
Managing appointments and meetings
A. Proposing, confirming, and rescheduling meeting times
B. Discussing dates, days of the week, and times of day
C. Politely declining or deferring requests
Office navigation and requests
A. Asking for directions and locating departments
B. Requesting assistance, documents, or resources
C. Expressing gratitude and closing interactions professionally
Telephone and digital communication basics
A. Answering and initiating professional phone calls
B. Leaving clear, concise voice messages
C. Recognizing common written Arabic cues in emails/chats
Day 3: Business Discussions & Negotiations
Expressing opinions and preferences
A. Stating preferences clearly and diplomatically
B. Asking open-ended questions to gather information
C. Summarizing what the other person has said
Basic negotiation vocabulary
A. Discussing prices, quantities, and delivery terms
B. Using polite modifiers to soften requests or demands
C. Reaching mutual agreement and confirming next steps
Handling misunderstandings
A. Recognizing when communication has broken down
B. Using specific phrases to ask for repetition or slower speech
C. Paraphrasing to confirm mutual understanding
Day 4: Industry-Specific Vocabulary & Role-Play
Building a personalized professional lexicon
A. Identifying and practicing 20-30 key terms relevant to the learner's industry
B. Using these terms in structured, guided sentences
C. Creating a personal quick-reference glossary
Scenario-based role-playing
A. Simulating a client welcome and needs-assessment conversation
B. Simulating a brief project status update
C. Receiving targeted instructor feedback on fluency and accuracy
Cultural nuances in business communication
A. Understanding appropriate levels of formality
B. Recognizing non-verbal cues and body language in Arabic contexts
C. Adapting communication style to build rapport and trust
Day 5: Fluency Practice & Final Assessment
Extended conversational practice
A. Engaging in a 5-minute uninterrupted dialogue on a familiar workplace topic
B. Incorporating new vocabulary and complex sentence structures
C. Self-correcting pronunciation and grammar in real-time
Listening comprehension challenge
A. Listening to a short, authentic business dialogue
B. Answering specific questions about the content and intent
C. Identifying the main idea and key supporting details
Course review and forward planning
A. Reviewing the most challenging concepts covered during the week
B. Setting personal goals for continued Arabic language practice
C. Receiving a final proficiency assessment and personalized feedback

Executive Master in Strategic Finance and Business Leadership

Course Information

Introduction

This five-day course concentrates on practical spoken Arabic for work and daily life. Lessons combine pronunciation drills, listening practice, and guided role-play. You will learn phrases and routines you can use immediately in meetings, calls, and everyday exchanges. The course keeps focus on usable language rather than abstract grammar.

Objectives

1. Produce common Arabic sounds and word patterns clearly enough to be understood by native speakers.
2. Lead a 3–5 minute prepared spoken presentation on a familiar workplace topic using appropriate vocabulary and linking phrases.
3. Conduct routine professional interactions: greetings, introductions, scheduling, phone calls, confirmations, and brief negotiations.
4. Understand and respond to questions, requests for clarification, and short instructions in meetings and client conversations.
5. Apply role-specific vocabulary and switch between a formal register and common conversational phrases suitable to the situation.

Who Should Attend?

Customer service representatives who support Arabic-speaking customers.
Sales or account managers responsible for clients in Arabic-speaking markets.
Healthcare staff (nurses, medical receptionists, allied clinicians) who interact with Arabic-speaking patients.
Field service technicians and engineers working on-site with Arabic-speaking teams or clients.
HR professionals and recruiters who interview or onboard Arabic-speaking candidates.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Post-assessment
If Applicable:
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

Daily Schedule (Monday to Friday)
- 09:00 AM – 10:30 AM Technical Session 1
- 10:30 AM – 12:00 PM Technical Session 2
- 12:00 PM – 01:00 PM Technical Session 3
- 01:00 PM – 02:00 PM Lunch Break (If Applicable)
- Participants are expected to engage in guided self-study, reading, or personal reflection on the day’s content. This contributes toward the CPD accreditation and deepens conceptual understanding.
- 02:00 PM – 04:00 PM Self-Study & Reflection

Please Note:
- All training sessions are conducted from Monday to Friday, following the standard working week observed in the United Kingdom and European Union. Saturday and Sunday are official weekends and are not counted as part of the course duration.
- Coffee and refreshments are available on a floating basis throughout the morning. Participants may help themselves at their convenience to ensure an uninterrupted learning experience Provided if applicable and subject to course delivery arrangements.
- Lunch Provided if applicable and subject to course delivery arrangements.

Course Outlines

Week 1
Day 1: Foundations of Spoken Arabic & Professional Greetings

Mastering essential pronunciation and phonetics
A. Practicing distinct Arabic sounds not found in English
B. Learning correct stress and intonation patterns
C. Using the Arabic alphabet for basic name recognition
Professional greetings and introductions
A. Formal vs. informal greetings for different business contexts
B. Introducing oneself, one's role, and one's company
C. Exchanging contact information and pleasantries
Basic conversational connectors
A. Using common linking phrases to maintain conversation flow
B. Expressing agreement, disagreement, and polite clarification
C. Practicing active listening responses in Arabic
Day 2: Workplace Interactions & Scheduling
Managing appointments and meetings
A. Proposing, confirming, and rescheduling meeting times
B. Discussing dates, days of the week, and times of day
C. Politely declining or deferring requests
Office navigation and requests
A. Asking for directions and locating departments
B. Requesting assistance, documents, or resources
C. Expressing gratitude and closing interactions professionally
Telephone and digital communication basics
A. Answering and initiating professional phone calls
B. Leaving clear, concise voice messages
C. Recognizing common written Arabic cues in emails/chats
Day 3: Business Discussions & Negotiations
Expressing opinions and preferences
A. Stating preferences clearly and diplomatically
B. Asking open-ended questions to gather information
C. Summarizing what the other person has said
Basic negotiation vocabulary
A. Discussing prices, quantities, and delivery terms
B. Using polite modifiers to soften requests or demands
C. Reaching mutual agreement and confirming next steps
Handling misunderstandings
A. Recognizing when communication has broken down
B. Using specific phrases to ask for repetition or slower speech
C. Paraphrasing to confirm mutual understanding
Day 4: Industry-Specific Vocabulary & Role-Play
Building a personalized professional lexicon
A. Identifying and practicing 20-30 key terms relevant to the learner's industry
B. Using these terms in structured, guided sentences
C. Creating a personal quick-reference glossary
Scenario-based role-playing
A. Simulating a client welcome and needs-assessment conversation
B. Simulating a brief project status update
C. Receiving targeted instructor feedback on fluency and accuracy
Cultural nuances in business communication
A. Understanding appropriate levels of formality
B. Recognizing non-verbal cues and body language in Arabic contexts
C. Adapting communication style to build rapport and trust
Day 5: Fluency Practice & Final Assessment
Extended conversational practice
A. Engaging in a 5-minute uninterrupted dialogue on a familiar workplace topic
B. Incorporating new vocabulary and complex sentence structures
C. Self-correcting pronunciation and grammar in real-time
Listening comprehension challenge
A. Listening to a short, authentic business dialogue
B. Answering specific questions about the content and intent
C. Identifying the main idea and key supporting details
Course review and forward planning
A. Reviewing the most challenging concepts covered during the week
B. Setting personal goals for continued Arabic language practice
C. Receiving a final proficiency assessment and personalized feedback